Accessibility

The Railroad Museum of Pennsylvania welcomes all visitors and seeks to provide reasonable accommodations for those individuals in need of special assistance.

Entering the Museum

The ENTRANCE to the Railroad Museum of Pennsylvania is located along Route 741, directly across from the Strasburg Railroad.  From the lower parking lot on the east side of the building, there is a flat walkway leading up to the main entrance.

HANDICAP PARKING is available to those with handicap placards and are located in the main parking lot on the east side of the museum, or in the semi-circle on the west side of the museum. This semicircle can also be used as a DROP OFF/PICK UP zone and is located next to the staff parking lot.

SERVICE and EMOTIONAL SUPPORT ANIMALS are permitted. This includes those animals in training, in accordance to federal and state policies.  Approval for entry is at the discretion of the staff.

PERSONAL CARE ATTENDANTS receive complimentary admission into the museum, when accompanying a paying visitor.

The Railroad Museum of Pennsylvania is a participant in the MUSEUMS FOR ALL program, and as such discounted admission ($2 per person) is available for any visitor who has an ACCESS or EBT card and a valid state ID.

Inside the Museum

The ROLLING STOCK HALL of the Railroad Museum of Pennsylvania is a 100,000 square foot facility, with over 100 pieces of Rolling Stock.  The majority of the hall is handicap and wheelchair accessible, with many of our displays, exhibits, and interactives being ADA compliant.

An ELEVATOR is located behind the Front Ticket Desk to access the Second Floor Gallery and Observation Bridge and is the only one in the museum.

OPEN EQUIPMENT – Select pieces of equipment are opened on a daily basis by staff and volunteers. However, due to the historic nature, construction, safety issues, and the current condition of these pieces (i.e., narrow doorways, steep climb into and out of the piece, and limited space within), not every piece is ADA compliant or even accessible.  A list of open equipment is located at the front of Rolling Stock Hall upon entry.

The only RESTROOMS in the museum are located at the front of the lobby near the Front Ticket Desk.  The restrooms are located on the left-hand side of the hallway, starting with the Women’s Room, Handicap Facility, and the Men’s Room at the very end.

MAPS of the museum are provided at the Admissions Desk, and are currently available in English, Spanish, German, French, and Italian.

Certain pieces of equipment that are not fully accessible are equipped with a VIRTUAL TOUR KIOSK, that provides a 360* (degree) view of the interior of the car or engine, such as the GG-1 No. 4935, Western Maryland No. 203 Business Car, and the E-7 No. 5901.  A full list of our Virtual Tours, that include these pieces and many more, can be located on the museum’s website here: https://rrmuseumpa.org/about/musviews/

Accommodations

GUIDED and CART TOURS are available daily by our staff and volunteers.  Times of these tours vary from day to day.  Please ask a staff member for tour times, and cart tour locations upon arrival.

Complimentary WHEELCHAIRS are available at the Front Ticket Desk for any visitor to rent free of charge.  Wheelchairs are on a first come, first serve basis, and must remain inside the museum (with the exception of the Outside Restoration Yard).  Please let staff know if you wish to use one.

A WHEELCHAIR LIFT is available for use to allow access into select pieces within the museum.  Any piece that has a metal stairway and platform outside of it, such as the Air Brake Instruction Car, D&H No. 19607 Box Car, or the Diesel Cab Simulator to name a few, can be accessed with the lift.  Please ask a staff member for any assistance into these pieces.  A full detailed list of equipment and accommodations can be found here.

The PHMC and the Railroad Museum of Pennsylvania have partnered with the AIRA app to provide visitors with vision impairments a way to experience the museum using their smartphones.  AIRA connects you with an agent, and using the camera on one’s smartphone, can help with navigating the museum, reading artifact labels, and more.  AIRA is a free app that can be downloaded on Android Play Store and the Apple Store, with the Railroad Museum of Pennsylvania being a free AIRA access location.

All video displays that include narration have CLOSED CAPTIONING enabled for our visitors with hearing impairments.

GUESTS WITH VISION IMPAIRMENTS or BLIND are strongly encouraged to contact the museum in advanced of their visit to make arrangements to accommodate their needs.

GUESTS WITH HEARING IMPAIRMENTS are strongly encouraged to contact the museum in advance of their visit to make arrangements to accommodate their needs.

GUESTS WITH SPECIAL NEEDS are strongly encouraged to contact the museum in advance of their visit make arrangements to accommodate their needs.

If you have any further questions on accessibility at the museum, feel free to contact the Front Ticket Desk at (717) 687-8628 x3004.